{"id":11,"date":"2026-06-11T09:42:21","date_gmt":"2026-06-11T09:42:21","guid":{"rendered":"https:\/\/devarul.devarul.com\/?page_id=11"},"modified":"2026-06-11T09:42:22","modified_gmt":"2026-06-11T09:42:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/devarul.devarul.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Refund &amp; Return Policy \u2013 DEVARUL ORGANIC AGRO<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We value your satisfaction and stand behind the quality of our products. However, if you are not completely satisfied with your purchase, our refund and return policy is here to help.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Return Window<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our return policy is valid for\u00a0<strong>30 days from the date of purchase<\/strong>.<\/li>\n\n\n\n<li>After 30 days, unfortunately, we cannot offer a refund or exchange.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Eligibility for Returns<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be\u00a0<strong>unused, unopened, and in original condition<\/strong>.<\/li>\n\n\n\n<li>The item must be in its\u00a0<strong>original packaging<\/strong>.<\/li>\n\n\n\n<li>A\u00a0<strong>receipt or proof of purchase<\/strong>\u00a0is required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0 Please note: Do not send any returns directly to the manufacturer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Non-Returnable Items<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are not eligible for return or refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Perishable goods (e.g., food items, including our tea &amp; spices)<\/li>\n\n\n\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software or digital products<\/li>\n\n\n\n<li>Personal care and health items (due to hygiene concerns)<\/li>\n\n\n\n<li>Hazardous materials or flammable liquids\/gases<\/li>\n\n\n\n<li>Intimate or sanitary products<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Partial Refunds (if applicable)<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Partial refunds may be granted in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items not in original condition, damaged, or missing parts (not due to our error)<\/li>\n\n\n\n<li>Items returned after more than 30 days of delivery<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Refunds Process<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.<\/li>\n\n\n\n<li>If approved, your refund will be processed and applied to your\u00a0<strong>original method of payment<\/strong>\u00a0within a few business days.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Delayed or Missing Refunds<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received your refund:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Recheck your bank account.<\/li>\n\n\n\n<li>Contact your credit card company (it may take some time to appear).<\/li>\n\n\n\n<li>Contact your bank (processing delays are possible).<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve completed these steps and still haven\u2019t received your refund, please contact us:<br>\ud83d\udce7&nbsp;<strong>Email:<\/strong>&nbsp;<a>devarulorganicagro@gmail.com<\/a><br>\ud83d\udcde&nbsp;<strong>Phone:<\/strong>&nbsp;+91-94251 86459<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Sale Items<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only\u00a0<strong>regular-priced items<\/strong>\u00a0are eligible for refunds.<\/li>\n\n\n\n<li><strong>Sale or discounted items<\/strong>\u00a0are non-refundable.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Exchanges<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We replace items only if they are defective or damaged.<br>To request an exchange for the same product, email us at:<br>\ud83d\udce7&nbsp;<strong><a>devarulorganicagro@gmail.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce6 Send the item to:<br><strong>KHASARA NO 480\/2 S, SUB HEALTH CENTER, Barahata, Mauganj, Madhya Pradesh 486331<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Gifts<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the item was marked as a gift at purchase and shipped directly to you, you\u2019ll receive a gift credit once the return is received.<\/li>\n\n\n\n<li>A gift voucher will be sent to your address.<\/li>\n\n\n\n<li>If the gift giver had the order shipped to themselves, we will send the refund to the gift giver.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Return Shipping<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To return your item, ship it to:<br><strong>KHASARA NO 480\/2 S, SUB HEALTH CENTER, Barahata, Mauganj, Madhya Pradesh 486331<\/strong><\/li>\n\n\n\n<li>Customers are responsible for return shipping costs.<\/li>\n\n\n\n<li>Shipping costs are non-refundable.<\/li>\n\n\n\n<li>If eligible for a refund, return shipping charges will be deducted.<\/li>\n\n\n\n<li>For expensive items, we recommend using\u00a0<strong>trackable shipping<\/strong>\u00a0or\u00a0<strong>shipping insurance<\/strong>, as we cannot guarantee receipt of returned items.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Shipping Charges &amp; Offers<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard Shipping:<\/strong>\u00a0Charges are calculated based on the weight of your order and delivery location.<\/li>\n\n\n\n<li><strong>Free Shipping:<\/strong>\u00a0On all orders above \u20b91500.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ongoing Purchase Offers:<\/strong><br>\u2714 Purchase between \u20b92000 and \u20b92500 \u2013 Get&nbsp;<strong>5% Discount<\/strong><br>\u2714 Purchase of \u20b93000 or more \u2013 Get&nbsp;<strong>10% Discount<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>(Discounts apply automatically at checkout or may require a coupon code during promotions.)<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Need Assistance?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding refunds or returns, please contact us:<br>\ud83d\udce7&nbsp;<strong>Email:<\/strong>&nbsp;<a>devarulorganicagro@gmail.com<\/a><br>\ud83d\udcde&nbsp;<strong>Phone:<\/strong>&nbsp;+91-94251 86459<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy \u2013 DEVARUL ORGANIC AGRO We value your satisfaction and stand behind the quality of our products. However, if you are not completely satisfied with your purchase, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1117,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1118,"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/1118"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/media\/1117"}],"wp:attachment":[{"href":"https:\/\/devarul.devarul.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}